Interpersonal skills training

Interpersonal skills training

Socially competent action creates lasting results.

A look at the labour market shows why social skills training matters: social competence can no longer be taken for granted. Not every applicant brings the expected combination of good manners, empathy, resilience, commitment and the ability to deal with conflict. Without social skills, even the most technically accomplished employee cannot fulfil their potential, because interpersonal issues keep getting in the way. That is why Interpersonal skills training is now a standard part of education and development for school pupils, apprentices, managers and senior leaders. In Lilit’s social skills training, participants learn about communication, teamwork and conflict, their resolution and, throughout the process, a great deal about themselves. https://www.lilit-kommunikation.de/wp-content/uploads/2013/10/Sozialkompetenz-Training011-239×300.jpg

Realistic exercises

“How do I stay calm when I feel ready to explode? How can I behave in a way that makes good cooperation possible even under stress?” “What is appropriate behaviour in my professional environment?” or “How do I deal with problems involving colleagues, my manager or my employees?” These are the kinds of questions addressed in social skills training. Participants can experience challenging situations in a practice setting, away from the pressures of a real incident.

Strategic empathy

In Lilit’s social skills training, strategic empathy as a method of changing perspectives points the way towards the goal. Rational thinking and the analysis of emotions need to work together. This makes it possible to achieve lasting goals within a company’s social relationships. Combining a focus on results with empathy gives leaders a decisive advantage: they grow both personally and as members of the organisation. Strategic empathy reveals ways of solving problems that earn respect and build long-term relationships, particularly in difficult situations. It supports teamwork and helps navigate conflict when the aim is to engage business clients, employees or colleagues as lasting partners. Lilit’s social skills training is therefore a worthwhile investment in the future of both your organisation and your employees. Write to us and move your organisation forward through better teamwork.